+30 210 810 0855 · info@meden.gr Athens · Thessaloniki · CreteEN · EL
Policies

Quality, integrity and data protection

MEDEN Healthcare’s commitments under its ISO 13485, ISO 9001 and ISO 37001 certifications. English translation; in case of discrepancy, the Greek version prevails.

ISO 13485:2016 · ISO 9001:2015 · Δ3(α) 4822/2025

Quality policy

MEDEN Healthcare is committed to supplying safe and effective medical devices, in line with its customers’ requirements and the applicable regulatory framework. To this end, the company:

  • Works only with manufacturers that hold CE marking and a certified quality management system.
  • Applies good distribution practice throughout the chain: receipt, storage, handling and delivery.
  • Ensures full traceability of every device (reference code, lot number, expiry date).
  • Handles every complaint, vigilance incident and recall promptly, in cooperation with the manufacturer and the competent authorities (report an incident).
  • Trains its staff continuously and regularly evaluates the effectiveness of its quality management system.
ISO 37001:2016

Anti-bribery policy

MEDEN Healthcare prohibits bribery in any form, direct or indirect, by or to any person, in the public and private sectors. In particular, the company:

  • Does not offer, promise or accept money, gifts, hospitality or other benefits that could influence a decision.
  • Complies with Greek law and industry codes of conduct governing relations with healthcare professionals.
  • Carries out due diligence on partners, suppliers and agents.
  • Encourages good-faith reporting of concerns, without fear of retaliation.

Reports and questions: info@meden.gr · +30 210 810 0855.

GDPR (EU) 2016/679

Privacy policy

The details you send us through the site’s forms (name, organisation, email, phone, message) are used solely to respond to your enquiry. They are not sold or passed to third parties for marketing purposes.

Form submissions are received through the site’s hosting provider, which acts on our behalf solely to deliver them.

Cookies. The site does not use advertising or tracking cookies and does not load third-party services. It stores locally in your browser only your choice in the cookie notice.

You may request access to, correction or deletion of your data at any time at info@meden.gr.

Data controller: MEDEN Healthcare E.E., 12, 17is Noemvriou Street, 151 27 Melissia, Athens, Greece · VAT EL998187919.